All prices on ATOZ Furniture are inclusive of 5% VAT

Payments

What are the payment options which A to Z Furniture provides me?

At A to Z Furniture you can shop with any of the following options

  • Visa & MasterCard.
  • Bank Transfer.
  • Western Union.

Do you offer Payment on Delivery options (Cash / Card)?

No !

This facility will be available in near future.

What should I do if a transaction fails?

Transactions could fail due to multiple reasons. Please check for the following:

  1. Information passed on to payment gateway is accurate i.e.: account details, billing address, password (for net banking)
  2. Your Internet connection is not disrupted in the process

If your account has been debited after a payment failure, it will be rolled back within 7 working days. Please direct all questions and further clarifications regarding the above statement to sales@atozfurniture.ae .

Will I be asked to share card information, account information or passwords over phone or email?

Our team will never request you to share any of your payment details over email or over phone.

What other things should I keep in mind during an online transaction?

  1. During the payment process using net banking you may be redirected to your bank website. Once your transaction is completed you will be brought back to the Urban Ladder website with your order details which you can keep a copy of.

  2. Never press the browser back button when the transaction is still currently being done.

Does atozfurniture.ae store my card or account information?

atozfurniture.ae does not collect or store your account information at all.

Your transaction is authorized at multiple points, first by Visa/Mastercard & Banks directly without any information passing through us. However we monitor and review transactions on an on-going basis, to identify potentially fraudulent situations and take immediate corrective steps to mitigate/limit any damage caused/likely to be caused from the same.

Is it safe to use my credit card, debit card or net banking?

Absolutely. Shopping with atozfurniture.ae is completely safe. Transactions with atozfurniture.ae are via the payment gateway which is 128 bit SSL Secured®

What should I keep handy for my online transaction?

  1. For Credit Cards keep your card which has the details of card holder name, number, CVV and expiry date.

  2. For Debit Cards keep your card which has the details of card holder name, number, CVV and expiry date. You will be redirected to the bank site for 3D secure authorization.

  3. For Net Banking you need to keep your Bank Login account number and our banking details which are available on our website.